Want to find a replacement for a Meridian Phone System? We'll help you identify concrete alternatives. The Nortel Meridian is purportedly the most widely used PBX, with some estimates pegging the user base at 43 million users. Released in , the Meridian foresaw the power of LAN based communications, which is perhaps why it enjoys continued popularity today. Every function of the Meridian - such as advanced voice features, data connectivity, and computer telephony integration CTI - are now available on a wide variety of platforms, many times at a lower cost.
The Meridian's staying power is evidence that it continues to fulfill the needs of contemporary businesses. When it was introduced forty years ago, the Meridian streamlined the calling process by introducing features such as waiting queues, group calling, and modifiable software interfaces.
We take these features for granted now. Of course we're going to be put on hold when we call customer service. Meridian's innovations actually structured the way businesses and customers communicate, practices that have carried over into the present. So for a lot of Meridian owners, the decision to remain on an aged PBX comes down to a simple maxim:.
It's certainly a logical perspective for a business owner to take. But there are plenty of logistical reasons to consider other options. Hosted PBX is an industry term for business phone systems that are hosted on the Internet. All the functions of the phone system - including maintenance, support, updates, and features - are handled by the phone company online.
Meridian is an 'on-premise' PBX. The phone system itself is a box of physical hardware stored on site at your business. All phone system issues, technical or otherwise, are handled by your in-house staff. A key idea behind a hosted PBX is that it frees your staff from phone system maintenance.
