Your payment information is processed securely. We do not store credit card details nor have access to your credit card information. Returns Our policy lasts 30 days. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Several types of goods are exempt from being returned. Trading and Collectible Card Game Singles cannot be returned. Additional non-returnable items: - Gift cards - Downloadable software products To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer. There are certain situations where only partial refunds are granted if applicable - Book with obvious signs of use - Software, video game, that has been opened - Any item not in its original condition, is damaged or missing parts for reasons not due to our error - Any item that is returned more than 30 days after delivery Refunds if applicable Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.
We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. Sale items if applicable Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges if applicable We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at daveto playatgamegrid. Once the exchange has been approved follow the instructions on your approval email to send your item.
Once the returned item is received, a gift certificate will be mailed to you. Shipping You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
