Benihana restaurants require the full first and last name as they appear on a valid ID in order to verify your identity when presenting your certificate. Benihana reserves the right to decline the certificate if this information is not accurate.
Benihana respects the privacy of our members and does not knowingly share your birthday with anyone, except where required by law. The complete date of birth is required to not only ensure that the legal age of requirement for participation is met, but also to verify your identity in our restaurant when redeeming your certificate.
We do not accept names with a single letter or first initial. The system will not accept periods, spaces or dashes in a name. Please remove these and re-enter the name. These providers are blocking the Benihana Birthday Certificate and many other Benihana emails. You may reach out to your provider directly to inquire about this; however, to ensure the delivery of your Birthday Certificate, we recommend using an alternate address. Every member will need to have a unique email address.
If you do not have another email address to use, there are a variety of free services online where you can sign up for another. Please send an email to our Customer Service team at thechefstable benihana. If you do not complete this step, your email provider may block our emails. Please add info email. Helpful instructions can be found here.
Unfortunately, we cannot switch profile information between guests, as it does cause confusion. Per our Terms and Conditions, we do ask that each member register with their own personal email address. Yes, please send us the life event that led to your name change marriage, divorce, etc. Please send our customer service team an email at thechefstable benihana. Some requests may not be able to be honored due to the terms and conditions of the program.
