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Object The purpose of these Terms and conditions is to define the conditions under which the service Orange Travel accessible on travel. These terms and conditions are subject to change at any time.
The service is offered to the customer through the online website travel. For most carriers, the credit unit is the local currency of the country in which the operator operates. Description and Terms of Service Orange Travelers doesn't provide a telecommunication service and is only a reseller of credit of communication or of eSIM cards from the carriers.
Communication credits recharged and eSIM cards are services from the carriers, Orange Travelers can't be held responsible of any default using these services. Disputes relating to the quality of the service, the number of minutes or any other telecommunications service provided by the carrier, the cost, the validity period of the credit or any other condition of the mobile telecommunications credit must be processed directly with the carrier.
The carrier provides the customer with a telephone assistance service available twenty-four 24 hours a day, seven 7 days a week and during the three hundred and sixty-five days of the year. Recharge, order and payment conditions 1. The list of carriers available can change without notice. The use of the eSIM cards and related offers is subject to the terms and conditions of carriers, available on the website. The top-up doesn't have a monetary value. It is neither exchangeable nor refundable. The amount of minutes, SMS, data vary depending on the conditions offered by the carriers and can be changed without notice.
