You also consent to receive texts and calls , which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service. The Home Instead in Burbank has been a Godsend for my mother. The caretaker they have provided my mother has the patience of Job.
Also, confirms when a prescription at the pharmacy has been picked up. They were caring and understanding when they first came to my Dad's home to explain their services. I have met each of the care-givers on their first day of service with my Dad, to introduce them to him, his home, what we would like their assistance with, and how he likes things done.
Each and every care provider has been patient, kind and caring with my Dad, and he likes and enjoys them all, looking forward to the days they come. They have helped him with meals, laundry and gardening, 'walks' in the neighborhood on his scooter, and sometimes just provide quiet companionship and reminiscing.
The office staff is Fantastic - they always answer the phone when I call, listen to what I have to say, and work with me to see that my Dad's needs are met. When they need to call me with any updates, they are thorough and professional, but with the perfect touch of concern.
Many years ago, I worked for an agency that provided the same type of services, and if I were to do this sort of work again, this is exactly the type of agency I would want to work with. Our family feels very lucky to have found Home Instead Burbank, and to have them caring for our Dad when we cannot be. Thank You!! Home Instead has really worked with us to tailor their service to my sister's specific needs.
