Guests are encouraged to arrive 10 minutes before their appointment time to check in, enjoy welcome refreshments and complete a Lifestyle Consultation Form allowing us to tailor the treatment. Guests are recommended to disconnect from their digital devices and enjoy the spa experience. A credit card number is required to validate your appointment. Spa Arrival We recommend you to check-in at Spa Reception at least 10 minutes prior to your appointment to fulfil the health questionnaire.
Please kindly note that late arrivals will not receive an extension of the scheduled treatments. Age Requirement The minimum age requirement for access to the spa and fitness centre is 16 years of age.
Pool access for children under 3 years old is not allowed. Health Conditions Please advise us of any health conditions, allergies, or injuries which could affect your choice of treatment upon your spa reservation. Cleanliness We are committed to cleanliness, safety and hygiene, our equipment is sterilised and sanitized after each service and treatment.
Loss or Damage We regret that we cannot be responsible for any loss or damage of any personal belongings. Please secure all valuables in your locker or safebox during your visit. We provide disposable underwear for treatments. Accidents or Injuries The Spa at Mandarin Oriental, Paris shall not be liable for any accident or injury suffered by any member or guest. Restrictions on the Use of Facilities The use of alcohol and tobacco is strictly prohibited. Proper attire must be worn while exercising.
Sport shoes are required in the fitness centre. Spa Boutique To continue your Spa routine at home, spa products used in your treatments and services are available in our Spa boutique. Payment Please note that we do not accept payment by check.
