Residents can apply for permits to allow their visitors to park within their controlled parking zone. When using virtual permits in a controlled parking zone CPZ which is over 8 hours in length, you will only need to purchase 8 hours of time which will cover the entire period of the CPZ. From Tuesday 27 February visitor permits can only be purchased virtually using the RingGo app. Any physical scratch cards that you still have in your possession will remain valid indefinitely. For residents in such circumstances, we have the following options available.
We have a dedicated phone-line, staffed by knowledgeable personnel, who can assist residents with any issues related to the digital permit system. This phone-line provides personalised support, answers to questions, and guides users. Contact the permit team on and select option three for assistance. There is also an automated Interactive Voice Response IVR system where residents can access a variety of options by using the keypad on their phone and voice recognition technology.
To book visitor permits call from the phone number you have registered on your parking permit account. In addition, family members, carers or friends can order visitor permits on the behalf of a resident nominated persons.
The nominated person can then call the permit team to call off parking sessions. Residents can revoke nominated persons access at any time. To set this up please call the permit team on , option three,. You can apply if you live within a Waltham Forest controlled parking zone this includes residents that live within a car-free development.
Households with a minimum of 1 resident over the age of 60 are automatically entitled to 90 free hours, within a rolling 12 month period. Residents undergoing maintenance work can ask their contractors to apply for visitor permits so not to affect the resident visitor permit annual purchase threshold.
